Why was my prescription rejected?
Invalid prescriptions that do not comply with government regulations are rejected on the KR4ALL app. Other reasons include unavailability of medicines at store or incomplete information.
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Can I buy medicine without a prescription?
No. It is mandatory to upload a prescription to order your medicines. If you don't have a prescription, you can consult a doctor on KR4ALL and obtain an e prescription.
How do I upload a prescription?
Select a pharmacy and send the prescription using "Share Prescription" button. You can click a picture or add files from the gallery as well.
How to order medicines online using e prescription/physical prescription on KR4All?
Search and select a pharmacy from the KR4ALL app, upload your prescription, get confimation from the store, make the payment, and get it delivered to your home.
Is the e prescription valid for offline pharmacies?
Our e prescription is recognised by every offline pharmacy. Customers can also order medicine from KR4ALL using the e prescription.
How do I know if my prescription is valid?
As per government regulations, any prescription that contains the details of the doctor, patient, medicine, consultation date, and doctor’s sign/stamp is valid up to 6 months from the date of issue.