KR4ALL Help Center

Knowledge Base
KR4ALL Citizen App
All help and support needed for customer app can be found here.

Recent Articles
Do I get any discounts if I am a regular buyer?
KR4ALL and listed pharmacies timely run attractive offers and discounts for customers which can be found on the check-out page.
How do I check for any ongoing offers?
KR4ALL and listed pharmacies timely run attractive offers and discounts for customers which can be found on the check-out page.
Is the e prescription valid for offline pharmacies?
Our e prescription is recognised by every offline pharmacy. Customers can also order medicine from KR4ALL using the e prescription.
What is the minimum fee for online doctor consultation?
Our minimum fee for a doctors consultation starts at INR 49.
Where do I find the prescription online on KR4All?
You will receive it in your email or you can also download it from booked appointment history.

Popular Articles
How to order medicines online using e prescription/physical prescription on KR4All?
Search and select a pharmacy from the KR4ALL app, upload your prescription, get confimation from the store, make the payment, and get it delivered to your home.
Can I buy medicine without a prescription?
No. It is mandatory to upload a prescription to order your medicines. If you don't have a prescription, you can consult a doctor on KR4ALL and obtain an e prescription.
How do I know if my prescription is valid?
As per government regulations, any prescription that contains the details of the doctor, patient, medicine, consultation date, and doctor’s sign/stamp is valid up to 6 months from the date of issue.
Will I get an invoice if I order through KR4All?
Certainly. You receive invoice in your email everytime you order from KR4ALL. You can also download the invoices from "My Orders" section.
Is online medicine delivery safe?
Yes, it is absolutly safe.

Knowledge Base